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CANCELLATION POLICY

At Cas Systems, we understand that sometimes circumstances change, and you may need to cancel your order. Please review our cancellation policy below.

Cancellation Timeframe:

  • Orders can be cancelled within 3 days of placing the order.

  • Once an order has been processed and shipped, it cannot be cancelled.

How to Cancel an Order:

  1. Contact Customer Service: To cancel your order, please contact our customer service team as soon as possible at support@thecassystems.com. Please provide your order number and a brief explanation of why you wish to cancel the order.

  2. Confirmation: Once we receive your cancellation request, we will confirm whether the order can be cancelled based on its processing status.

  3. Refund Processing: If your cancellation request is approved, we will process a refund.

Non-Cancellable Orders:

  • Orders that have already been processed and shipped cannot be cancelled.

  • Custom or personalized items cannot be cancelled once the order has been placed.

Contact Us: If you have any questions about our cancellation policy or need assistance with a cancellation request, please don't hesitate to contact us at [insert contact email or phone number]. Our customer service team is here to assist you.

Policy Updates: We reserve the right to update our cancellation policy at any time. Any changes will be posted on this page.

Thank you for shopping with Cas Systems

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